The CoSIE project builds on the idea that public sector innovations – whether ICT-related or not – can best be achieved by creating collaborative partnerships between service providers (i.e. public sector agencies, third sector organizations, private companies) and service beneficiaries (i.e. citizen). The goal of CoSIE is to contribute to democratic dimensions and social inclusion through co-creating public services by engaging diverse citizen groups and stakeholders in varied public services. Through 9 pilots across Europe, the project introduces the culture of experiments that encompasses a variety of stakeholders for co-creating service innovations. 

Community Reporting is being as a tool to support the co-creation processes in the pilots. The stories below have been gathered and told by trained Community Reporters and represent the views of various stakeholders of these pilots including users, staff, and associated NGOs.