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Experience of GP Services- Person 2
Please Report the Errrors?
So it's recording now,
How do you find your experiences? Have been with your local GP.
Ok, well, I've only had to
have contact with my GP.
Well, a couple of times they phoned me to get my covid jab. Um, last January.
So I was very happy about that.
Obviously, I went to the I went to the the where the doctors is and got my covid jabs,
and then
so that would all worked out pretty good.
Um,
the other time I had, um
uh, ear infection
after I've been on holiday, and I got some, like, water in my ear,
and it's quite painful. So, uh, my GP has got a, um it's like an online system.
So I use that which I like, because I don't particularly like phoning the GP because
you you can sometimes wait for ages. So I did it online,
and then
I think it was a couple of days or it asked you what the problem was,
and you know how urgent it was.
And I said it wasn't urgent because it sort of hurt a bit.
But it wasn't like I was dying or anything,
so I just said you know it's quite urgent.
And then somebody phoned me back
and said The doctor would phone me
like in four days time, which I thought
wasn't great. But
I sort of could understand because, you know, it's like covid and, you know,
probably a lot of people with a lot more serious problems than me.
So I was a bit like, Oh, I just get on with it
Um, So then she phoned me.
She asked me some questions and she got me
a prescription and the prescription was available straight away.
So I just went around to the chemist
and got the prescription, and it was fine.
It worked, so it was quite that was quite good.
Once I spoke to the doctor, it was really quick and
seamless.
So that's positive experience.
Yeah, it took.
It took quite a while for GP to get in touch with me.
But like I said, I think that's because
I suppose you have to prioritise things like what's the most important? So
it,
but it wasn't like killing me.
So
and how do you feel?
Do you feel like Covid has affected anything with your
GP surgery or with yourself trying to contact the GP.
Um,
yeah, I suppose
I've not that
I've had this problem with a sense of smell.
So if it hadn't been for covid,
I probably would have gone back to the GP to to talk about that.
But I thought that they were probably under enough stress as it was,
and it wasn't that
important to me. So
I've sort of reduced my
what I would normally go to the GP for because, you know, for non painful things,
I wouldn't I don't go,
uh, for that because I wasn't in pain.
But, you know, if I was still in pain, if I was in pain with something like my ear,
that obviously would go to the doctors
overall, it's been, um,
it's been it's probably stopped me doing a few things, but not
not anything that would like I say,
or if I had, like, symptoms for something quite serious,
which,
technically, I have
not
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