Trafford resident talks about experiences of GP services
Transcript
Good morning. Thank you very much for this. I appreciate it. So I'm working on behalf of, uh, NHS Manchester
And they're very keen to get a whole range of views around Manchester residents about the services they've got from their GPS over the last 6 to 12 months. So not just the GP, but the entire clinic, which might involve nurses, might involve the reception staff or whatever. So we're only after people's honest, uh, views and impressions about what the service has been like, so over to you
Uh, my my, uh, my is Actually, I have I I Sorry. I am happy with them. It's, uh, when I call them very, very quick to answer to me
And when I What? What's Yeah. When? Um, I needed the translation. Because I am my English
Not well. She she I get it. I get it
My translation and doctor Arabic. I needed a female, not male. I get it
I was I happy. Very happy with that. They actually tailed your needs to taught you both in language and obviously a lady, which is I know that I know that's important with a lot of women that it is a woman
That's good. Have you? Have you had any telephone consultations or it been face to face and that always met your needs? You're happy with that? Yeah. I am happy with you if you need it
My, my So that's right. So yes, Just to confirm then. So if if it's required that it's a personal visit, then that can happen as well without a problem
Is that what you're saying? No, that's fantastic. OK, thank you.