Agnese works as pedagogic coordinator in an ECEC services centre. Through this video, she wants to reflect on the importance of relations and communications both between families and educators and among educators.

In the place where she works, Agnese has observed that sometimes the way the educators behave should be adjusted from the perspective of open dialogue and a “welcoming approach”. She would like to get improvements in the future such as helping educators become closer to the families and better understanding of their needs. Moreover, the “welcoming approach” should be enhanced by spending more time talking with families and getting their difficulties.

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